- For laptop or desktop computers, use the Chrome browser for Mac or Windows. (Safari and Firefox are not recommended at this time.)
- For mobile devices, install the Adobe Connect Mobile App (for iOS, Android, and Blackberry). Note: You should be on Wifi or an LTE cell network when using a mobile device. Slower networks may not give an ideal experience. Some content, such as file downloads from inside a live webinar, are not supported on mobile devices.
- Run a speedtest to check your exact bandwidth. To have a good experience, your download speed should be at least 3 Mbps.* If do not get these results consistently, please contact your ISP (e.g., Cox, Comcast, Time-Warner, AT&T, Verizon, etc.).
*Some classes may have higher bandwidth requirements. This will be noted in the product details.