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What is your refund policy?

  • For recorded classes, there are no refunds.
  • For live webinars, you may cancel your registration up to 1 business day* before the live event. A $25 administrative fee will be deducted from your refund.
  • For a multi-class live Webinar series, there are no refunds. However if  you miss a live webinar in a series, you can be enrolled in the recorded version at no charge if it becomes available at a later date.
  • For onsite classes:
    • Cancellation 14 or more days prior to the Webinar date: A $50 administrative fee will be deducted from your refund.
    • Cancellation 14 or less days prior to the Webinar date: 50% of the registration fee or $50, whichever is greater, will be deducted from your refund.

All refund requests should be made by placing a support ticket. Refunds normally take up to 2 business days to process.

* Although our live events usually take place on the weekend, our business office is only open from 8:30 am to 4:30 pm Pacific Time Monday through Friday.